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  • Return Management

    Order return is nothing pleasant. In Fillmerce we’ll do all we can to make this process easiest possible.
    • all returns (both statutory and claims) can be addressed directly to our warehouse
    • our experienced team will receipt the return and verify if it’s compliant to all procedures
    • we’ll prepare photos of the shipment – both packaging, as well as returned products
    • we’ll perform a preliminary assessment of product condition and, if possible, give our opinion on the return validity
    • returned goods can be repacked and restocked if their condition allows to do so, or ship to an agreed address (i.e. directly to you or your vendor)

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